The second-hand marketplace Shoppers Voice Frustration About Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to check their listings and manually change the size when needed, resulting in member annoyance.
Sizing System Changes
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.